Welcome to www.kitucate.com
We are Always Happy to Serve You!

Please review all the Terms & Conditions given below before doing any registration or purchase from our website. By registering yourself on our site, you give your consent to all the terms & conditions mentioned here and agree to accept this User Agreement.

  • Our website is the online service owned, managed and operated by Kitucate Educational Services LLP ‘Kitucate’ or ‘Company’ or ‘we’ or ‘us’). By using or accessing this website, you are agreed to accept all the terms and conditions listed here or as might get revised every now and then (‘User Agreement’) that is for the indefinite period of time and you completely understand and agree that you are bound by these terms till you access our Website.
  • We reserve all the rights to change these terms and conditions of the given User Agreement from time to time with no obligations to inform you as well as it would be solely your responsibility to go through them to see if there are any changes or updates from our side.
  • In case, you have any questions or queries about the terms and conditions given in this User Agreement or you want to make any complaints or comments about this Website, please mail us at info@kitucate.com or kitucate@yahoo.com.

Copyright and Trademarks

All the details, information, images, illustrations or any other content published on the Website www.kitucate.com is copyrighted and solely belongs to Kitucate Educational Services LLP.

The information given here can’t be downloaded, copied, or used in any kind of media, printed material, collateral, or any personal or business website, brochure, speech, book, or any other type of marketing materials or events or for any other objective whatsoever.

Any kind of use of our website, its contents including copying any images or information, storing the similar in parts or whole, is strictly prohibited except you have taken the prior written consent of Kitucate along with the official company’s stamp and signature from the authorized signatory of this company.

In case, you found guilty in using any of the information given in our website without Kitucate Educational Services LLP’s prior written consent, then you will get prosecuted in the court of law.

Brand names and trade names of Kitucate Educational Services LLP on the website are trademarks of the Kitucate Educational Services LLP. They are registered in the Government of India’s trademark authorities and therefore can be managed only by our hired lawyers and legal attorneys.

Use of Kitucate’s trade names, brand names, trademarks as well as other content, which comes under Kitucate’s copyright is strictly prohibited.

Optional Tools

At Kitucate, we may give you the access of the third-party tools which we don’t monitor or don’t have any control over their inputs.

You agree and acknowledge that we give access to these tools “as it is” or “as they are available” without any representations, warranties, or any types of conditions as well as without any endorsements. We don’t have any liability whatsoever related your usage of elective third-party tools.

Every usage of the optional tools given through our website or products is totally at your risk and preference and you need to make sure that you become familiar with as well as approve the terms for which these tools are given by related third-party service provider(s).

In the future, we may also provide new features or services through our website (like release of the new resources and tools). These new services or features shall be subject to the Terms of Services.

Third Party Links

Certain content, services and products available through Kitucate may consist of third-party materials.

We aren’t responsible for any damage or harm associated with the use or purchase of services, resources, goods, content as well as other transactions done in association with the third-party websites.

Please carefully review third-party's practices and policies to ensure that you know them completely before you get engaged in any transactions. Complaints, concerns, questions or claims regarding the third-party products need to get directed to the third-parties.

User Feedback, Comments and Submissions

In case, on our request, you refer some specific submissions (like contest admittances) or without getting invitation from us, if you send suggestions, creative ideas, plans, proposals or other materials online through email, post mail (collectively, 'comments'), you permit that we might any time without any restrictions, copy, publish, edit, translate, distribute and otherwise utilize that in any way you send to us. We won’t be under any obligations

(1) to maintain the comments in assurance;
(2) need to pay any reimbursement for any comments;
(3) to reply to any type of comments.

We have no obligations to observe, edit or remove content, which we define in our lone discretion are offensive, threatening, unlawful, pornographic, obscene, libelous, defamatory or otherwise offensive or interrupts intellectual properties or Terms of Services of any party.

You give your consent that all your comments should not disrupt any of the rights of third-parties including trademark, privacy, copyright, personality or other proprietary or personal rights. You agree that any of your comments won’t have vilifying or otherwise abusive, unlawful or offensive materials, or have any computer malware or virus, which might in any manner disturb the operations of Services or any related website. You can’t use any incorrect e-mail id, fictitious to be somebody other than yourself, or else mislead us or any third-parties by any of your comments. You will be completely responsible for all comments that you make as well as their accuracy. We won’t take any responsibility and accept no liabilities for the comments given by you as well as any given third-party.

Website

With Kitucate website, we provide customers an online platform where they can know more about our services and products online as well as if they want to buy the same also. We have always taken care to the best of our ability to provide you accurate information regarding our products.

We reserve all the rights to add, change, delete, all kind of products on our site anytime whatsoever.

We always reserve the rights to make any changes in the price of our services or products anytime whatsoever without informing customers. However, we will try our best to keep you updated about the price changes if any.

We reserve all the rights to provide any of our products at discounted rates and we might do that from time to time. In such event of the discount, offer, or promotional sales, we will notify you about that through SMS or email.

The prices given on our site are inclusive of all the applicable taxes.

The pictures shown on our site are either taken by us or are officially purchased and we have the copyright of all these pictures thereby lies within the Company.

Our products’ colors that are visible on our website might not reflect the real color of those products on deliver because the colors that you see rely on your monitor’s resolution and display and we cannot take accountability or guarantee of your monitor’s display.

When you place the order, you agree that you have gone through all the terms and conditions of this agreement and completely accepted them as well as agreed to abide them.

Typographical Errors

In an event where the product has got listed with inappropriate pricing or with improper information because of typographical errors or errors in the pricing or errors made by Kitucate while uploading the correct information, Kitucate retains the rights to cancel or refuse any orders placed for those products listed with incorrect price.

Kitucate reserves all the rights to cancel or refuse such orders no matter the orders have been confirmed as well as your payment is received. In case, the payment gets received for the product with incorrect pricing because of a typographical error, Kitucate shall give you a credit note for the same or shall refund your amount.

Registration & Membership

We won’t be responsible for the practices done by the websites associated to or from our website nor the details or content controlled therein. Usually links of other sites are given only as a pointer of information on the topics, which might be useful for our website users.

Please keep in mind that if you use the link to go from our website to some other Website, then our Privacy Policy won’t affect any longer. Your interaction and browsing with any other sites, including the websites having a link of our website, are subject to those website's own rules & regulations. Please read all the policies and rules before proceeding any further.

Doing a Purchase

While doing any purchase from our website, our products will get couriered to your address entered in the field of shipping address. A legitimate tax invoice will supplement that product and will be sent to you. For whatever reason, in case, you don’t get the tax invoice, please inform us immediately.

Shipping

Orders will get shipped through our courier partner. Delivery may take around 7 working days. Though, your order might reach you earlier.

We are closed on every 2nd as well as 4th Saturday. On these days, an order placed afterwards 12 PM on Friday, Saturday or Sunday, will get shipped on Monday, except there is holiday on Monday.

We are closed on every Sunday so any order given on Sunday will get shipped on Monday, except there is holiday on Monday.

Refund & Return Policy - Please Read It Carefully, Return

We appreciate your interest in Kitucate and thank you for your business.

All the shipments are inspected carefully before dispatching by two autonomous team members. Though, in case because of any error from our side, you get incorrect products or wrong products, then please inform us in 24 hours for the same.

Satisfactory Reasons for Returns:

In case, you have got the product(s) but get it damaged, tampered or leaking with, then you have to notify us in 24 hours of getting the product. Once you inform us, please make sure to send images of damaged product as a proof and we will examine the same at our end.

In case, based on the examination, the product is in complete damaged condition, and then we will ask you to reject the product and we will give you replacement for it.

As per our analysis, if the received product has minor damages, then we will request you to return that product to us. When we get the product, we will send a new product as the replacement. We will refund you the logistics price of sending product back through Kitucate transfer or credit in your account.

You need to notify us in 24 hours after getting the product, which you want to return.

Improper Reasons for Returns:

If you inform us about the returns after 24 hours after getting the product(s)

In case the product that you want to return is opened as well as utilized by you.

In case, you return the products for some reason despite the manufacturing defects of a product.

In the events given above under ‘Improper reason for returns’, then we won’t be able to accept products as the return as well as won’t be able to spread any amount as refund. Before doing any returns, you need to contact us through phone or email and provide us the reasons for returns, your invoice, credentials, as well as your phone number.

Product(s) will get acknowledged as returned if returned within original conditions. In case the returned product(s) are tampered or damaged with, this shall not meet the requirements as the return as well as refund, if any, might not get processed.

Product(s) have to be returned with original packaging in the sealed position. Also, you need to use ‘trackable’ couriers for returns as well as tracking numbers or docket numbers have to be shared with us.

In case, you are suitable for the refund, the procedure will get started only after getting the returns and in case, it’s a satisfactory return. We need 7 to 10 business days for reviewing the products and ship the replacement, in case we consider the product needs replacement.

Refunds

In an event, which somebody except you utilizes the login ID or password for signing in and placing the order, or in case somebody except you has the access of your card information and places the order on our website, then won’t be accountable to pay the amount, which might get charged from your card.

Though, should we get that to be the case of cheating, we will help you by reimbursing the amount accepted by us after taking 3% as processing charges of the bank.

Refunds Won’t Get Issued If:

The product(s) returned is prominently damaged or tampered by you

The delivery address that you have given while placing the order is not correct

In case you don’t abide by the return policy given above

Refunds Might Get Issued in These Circumstances:

The product(s) ordered by you isn’t in stock

The delivery address isn’t workable by us

If you return the products in good condition, without any tampered being done as well as your reason of doing returns is known as ‘acceptable’ by the management

If you obey our return policy stated underneath

In case you have paid two times for one order

Refunds will get processed in 7 to 10 workings days, in case the criteria of the User Agreement are met

Any or all the refunds will get processed after the deduction of mandatory 3% bank processing charges. We will deduct 13% if the shipping fees are applicable.

*in cases where we refund the complete amount through cash or KitucateCredit and won’t deduct 3% bank charges

Cancellations

In case, you have recently placed the order and for any reason, you want to cancel the order, you have to inform us immediately for that, inside 1 hour. You will have to share the order number, your name, contact details and order information.

In case, your shipment hasn’t left our facilities, we will do cancellation of your order. In that case, we will give Kitucate Credit or reimburse the amount that you have paid after deducting 3% bank processing charges.

In case, the shipment has left our facilities and got couriered then you will have to collect your shipment once it reaches you and after that you need to immediately ship that back to us. In that case, we will give KitucateCredit or reimburse the amount that you have paid after deducting 3% bank processing charges.

Furthermore, in case we have already shipped the product(s) at our cost, then we need to deduct 13% of the total amount before extending your KitucateCredit or give a refund. You have to bear shipping cost of the product for sending us back.

We will give KitucateCredit or give refund after getting the product back and making sure that it’s in good condition. In case, for whatever reason, the product that you return to us is damaged or tampered, we won’t give any KitucateCredit or any refund to you.

Satisfactory Reasons for Returns:

In case, you have got the product(s) but get it damaged, tampered or leaking with, then you have to notify us in 24 hours of getting the product. Once you inform us, please make sure to send images of damaged product as a proof and we will examine the same at our end.

In case, based on the examination, the product is in complete damaged condition, and then we will ask you to reject the product and we will give you replacement for it.

As per our analysis, if the received product has minor damages, then we will request you to return that product to us. When we get the product, we will send a new product as the replacement. We will refund you the logistics price of sending product back through Kitucate transfer or credit in your account.

You need to notify us in 24 hours after getting the product, which you want to return.

Quantity Restrictions

We reserve all the rights, with our sole discrimination to limit the item’s quantity bought per person, per order or per household. These restrictions might be applicable for the orders positioned by same account, same credit or debit card as well as to orders, which utilize similar billing or shipping address.

We will give notifications to the customers to whom such limits get applied. We also reserve all the rights to our sole decision to prohibit the sales to anybody as we might deem fit.

Website Violation

You are strictly prohibited from attempting or violating the safety of the Website with or without limitations:

Using the data not proposed for you or logging in to the server or account that you unauthorized to access

Trying to do hacking of our system or website

Trying to get access to the email account or trying to send illegitimate mails on our behalf Sending us marketing or SPAM emails

Spamming, flooding, crashing or mail bombing to our website

Forging some TCP/IP packet hearders or violating the network or system or trying to breach the security

Arbitration

All the disputes, claims, questions, differences or controversies regarding these terms and conditions that the parties are not able to settle between themselves shall be settled finally in line with the rules and regulations of Arbitration and Conciliation Act, 1996. These arbitration proceedings shall be said in English language as well as shall be organized at Pune, India, only.

The information about this website is given for the informational objective only. You have to use the information as information only and further accept that then this will be to your sole discrimination only.

You should carefully read all the product packaging before use. The results you will get from these products differ from one person to another. No individual results should be analyzed as identical or typical.